How to Unpair and Reset Xfinity Remote (X1, Flex, XR15, and XR16)
Pairing and unpairing your Xfinity remote should be a problem. It is as simple as when pairing your smart TV remote at home. This is similar for all Xfinity remotes whether you are using X1, Flex, ZR15 and XR16. In this article, I will teach you how to unpair Xfinity remote through Xfinity.com/unpair.
What you need to unpair your Xfinity remote from your TV is a combination of a few codes on the remote. It doesn’t matter whether the remote is a voice remote or the normal manual remote without a voice command.
So, when your Xfinity remote is unpaired you cancel the program or link between the remote and the TV receiver. This could mean that you want to use the remote with other devices such as TV boxes or adapters or the TV remote isn’t working and you want to pair a new remote to your Xfinity device.
Since once the Xfinity Voice remote control is paired or programmed to work with a particular TV or adapter it cannot be used with another TV box or adapter again unless the connection is unpaired using the Xfinity.com/unpair webpage or using the Xfinity remote control to break the connection.
What is Xfinity.com/unpair
Xfinity.com/unpair is the official Xfinity troubleshooting tips page where you will find all the instructions to unpair your Xfinity remote and technically everything about all Xfinity products. However, this article will explain the prerequisite steps to take to unpair an Xfinity remote.
Unpair Xfinity Remote on Xfinity.com/unpair
Follow the steps below to unpair an Xfinity remote TV control if your remote has the “Setup button”.
Press and hold the “Setup Button” until you see the green light turned red. This is typical within 3-5 seconds.
To reset the remote and break the connection press “9-8-1.” Wait until the status green link blinks twice to reset the pairing. If the green light failed to blink twice to indicate that the remote has been unpaired then you need to repeat the process.
So, even without visiting Xfinity.com/unpair and signing in to your Xfinity account, you can easily reset and unpair your voice remote control from the programmed devices.
Unpair Xfinity Remote without the Setup Button
If your remote control doesn’t have the ‘Setup button” and has a number key just like XR15 Xfinity X1 or Flex Voice Remote you can follow the procedures below to reset the remote to unpair it and take control of it.
Press and hold the remote ” A (triangle) and D (diamond)” simultaneously [that is at the same time] and wait for a couple of seconds, say about 3 – 5 seconds until the red status light changes to green.
Press “9-8-1″ while you keep your eyes on the status light and watch it blink twice to reset and unpair the remote from the programmed device.
The paired remote control will now be unpaired. At this time, you can use the remote with other available and supported TV boxes and TVs. But, once programmed with a new device it cannot be used to control another device until the pairing is unpaired.